MALIN+GOETZ US logo
MALIN+GOETZ US logo

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product.

information about our products.

are MALIN+GOETZ products made in the US?

yes – in fact, they are all made by local partners within 90 miles of new york city. while our natural ingredients are sourced from all over the world to ensure the quality and performance of our results-driven formulas, we manufacture locally to sup

is MALIN+GOETZ cruelty-free?

yes, we are passionately committed to producing only cruelty-free products. our founders, matthew and andrew, are avid advocates for the humane treatment of all animals and our products never have (and never will be) tested on animals. we are certifi

is MALIN+GOETZ natural?

many of our formulas contain natural ingredients such as peppermint, bergamot and eucalyptus, all sourced from the highest-quality producers. we use advanced technology to help these ingredients perform to the best of their ability and to keep our fo

is MALIN+GOETZ sulfate-free?

the vast majority of our products are sulfate-free and use gentle coconut-derived surfactants as substitutes. rest assured we always formulate to meet global compliance and use safe ingredients according to the EU and health canada standards.

which products are safe to use while pregnant or nursing?

all of our products are formulated with gentle and effective ingredients that are safe for anyone who is expecting or nursing. if you have specific concerns, we recommend that you consult with your doctor for a personalized recommendation.

when does my product expire?

all of our products have a shelf life of 3 years while unopened. after your product is opened, we recommend using it within 12 months, as indicated by the “period after opening” symbol on the label, to ensure peak freshness and efficacy.

how do you test your products?

all of our products are formulated with sensitive skin in mind, as our founder matthew suffers from a number of skin sensitivities, including rosacea, eczema, seborrhea and fragrance allergies. any product that we create must first meet the standards

are all your products natural and organic?

many of our products contain natural ingredients, sourced from the highest-quality producers. we use advanced technology to help these ingredients perform to the best of their ability and to keep our formulas consistent, stable and safe for your skin

are your products vegan?

each of our products are identified as either vegan or vegetarian in the ingredients section of its individual product page.

are your products gluten-free?

the majority of our products are gluten-free. in our current range, the only products that contain gluten are: botanical deodorant, ingrown hair cream, moisturizing shampoo, hair pomade and all of our bar soaps.

I had a reaction to one of your products. what should I do?

while our products are made for all skin types, including sensitive skin, everyone’s skin is different and reactions are always possible. we recommend discontinuing use right away and seeking professional medical advice if the discomfort doesn't go a

why does my product look or smell different from previous bottles I’ve purchased?

due to our use of natural ingredients and essential oils, which can exhibit deviations from harvest to harvest, different batches of the same product can occasionally vary in color, texture and fragrance. storage conditions, including temperature and

will my product remain stable in extreme heat or extreme cold?

yes, all of our products have undergone stability testing in which they are put through extreme temperatures, both high and low, to ensure they remain stable and effective under a wide range of conditions. some products may exhibit a temporary textur

do you sell products on amazon? how do I know they aren't counterfeit?

yes, we can confirm that amazon is one of our retail partners. to ensure you are shopping from our authorized shop, look for the “premium beauty” badge on the product description page. we have recently changed our packaging from multi-color to single