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MALIN+GOETZ US

should you wish to make a return, please be sure to send us a return request by filling out our&#xA0;<a href="https://www.malinandgoetz.com/returns" rel="noopener noreferrer" target="_blank">returns form</a>. we will not be responsible for returns that have not been agreed upon with our customer service team first. we will offer a full refund on items that contain at least 75% of the original content and that are received within 30 days of initial purchase. regrettably, we are unable to offer exchanges on any items. we cannot accept any products purchased from a MALIN+GOETZ store or third party retailers. all items in a gift set must be returned to obtain a refund. please note that MALIN+GOETZ stores are not able to accept returns from online purchases. please click&#xA0;<a href="https://www.malinandgoetz.com/policy" rel="noopener noreferrer" target="_blank">here</a>&#xA0;to view our full shipping + returns policy.

should you wish to make a return, please be sure to send us a return request by filling out our returns form. we will not be responsible for returns that have not been agreed upon with our customer service team first. we will offer a full refund on i

what is your return policy?

shipping / returns.

how do I track my order?

how do I make a return?

can I return or exchange an item purchased from a third party retailer?

do you ship outside of the US?

can I cancel or modify my order?

how do I use my coupon or discount code?

can I use more than one coupon or promotional code at a time?

how can I add a gifting option to my order?

orders.

I am having difficulty signing into my account. how do I recover my password?

account.

are MALIN+GOETZ products made in the US?

is MALIN+GOETZ cruelty-free?

is MALIN+GOETZ natural?

is MALIN+GOETZ sulfate-free?

which products are safe to use while pregnant or nursing?

when does my product expire?

how do you test your products?

are all your products natural and organic?

are your products vegan?

are your products gluten-free?

I had a reaction to one of your products. what should I do?

why does my product look or smell different from previous bottles I’ve purchased?

will my product remain stable in extreme heat or extreme cold?

do you sell products on amazon? how do I know they aren't counterfeit?

product.

why are many of your products packaged in plastic rather than glass?

how do I repurpose or recycle my container?

why does the packaging of my product look different?

what do the symbols on your product packaging mean?

packaging.

who owns MALIN+GOETZ?

where is MALIN+GOETZ from ?

about us.

are you hiring?

I am interested in becoming a wholesale partner. who do I contact?

I am a social media influencer and I'd love to collaborate. who do I contact?

do you work with any charities?

referral.

what is your return policy?Updated a year ago